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Support for the Somerset Learning Platform

All schools/academies can receive bespoke training and/or development of SLP;  those establishments that subscribe to the eLIM SSTEP package will be charged at reduced subscriber rates.

Children and Learner Services sites pay for custom development / training at hourly, half and daily rates.

Access to the Somerset Learning Platform

Schools sites

With permission from the head teacher, any member of staff (with an @educ.somerset.gov.uk email) may have administrative access to the schools Somerset Learning Platform (SLP) sites.

Children and Learner Services sites

Exisiting site administrators can request for other members of staff to have access to the site.

 

Development of the Somerset Learning Platform

Please note that any changes made by administrators of SLP sites which require the use of SharePoint Designer OR that are not included in the documentation available in SLP Support, cannot be supported by e-Learning & Information Management unless the school has worked with eLIM to make those changes. This would be on a consultancy basis.
 
Should a user require support due to a fault/loss of functionality as a result of making customisations outside that supported, eLIM may only be able to reset the required libraries/lists/sites to their default state. This may result in loss of customisation or content.
 
If you have an idea or are ever in doubt about customising your SLP site, please log a call with the SWO Helpdesk and a member of the SLP Support team will be happy to advise. swoicthelpdesk@somerset.gov.uk, 01823 355090