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The majority of content on the SLP Support site is secure - please click here to sign in.

Problem or Question
You have a question or have encountered an issue when using SLP.


Guidance & Documentation
You have checked the guidance and advice available on SLP Support.



Error Log - 
If you see an error message when interacting with SLP, you can check for the solution on our error log.


Technical Configuration -
Many issues with SLP can be simply resolved by configuring your computer (or school server) correctly - click here for guidance. 


When Logging a Call
It will help us if you provide a few key pieces of information, such as: a screenshot of any new error messages; the link to the page or document you're experiencing an issue with; the name of the user who experiences the issue, etc.


Somerset Schools

01823 355090

​Somerset County Council

01823 355200
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We welcome and encourage all feedback on our support of the Somerset Learning Platform -